eCommerce Finance Business Partner for Jellycat
London
Full Time
Hybrid
Mid-Senior Level
Jellycat
Industry leading salary
Travel/Car Allowance
Bonus
Pension
Private Healthcare
Dental Care
Product discount schemes – great for Christmas and Birthdays!
Remote based working & a truly grown-up environment
Continuous training throughout the year
Lots of company parties & get togethers, we love having fun!
About the Company
The true origin of the Jellycat family is a closely guarded secret, held within the walls of the central London studio, House of Jellycat. Outside of the studio, several origin legends have been whispered from one bunny to another. One of them may be true.
About the Role
Financial Reporting - Provide regular reports to management on e-commerce financial performance, highlighting variances, risks, and opportunities
Financial Planning and Analysis – Work with Global FP&A team to develop and maintain financial models to forecast eCommerce business performance including marketing channel and customer completions. Analyse trends, costs, revenues, and other financial commitments to project future revenues and expenses and review customer metrics and payment channel performance.
Budget Management - Collaborate with the Global FP&A and eCommerce team to set annual budgets, monitor performance, and implement strategies to align with financial goals, including reviews of marketing returns and fulfilment costs. Align overall targets with individual goals within the eCommerce team.
Strategic Support – Working with Global Commercial Finance function offer strategic financial guidance and detailed working on initiatives such as pricing strategies, product launches and market expansion (e.g. new country or regional sites and logistics support).
Stakeholder Management - Work closely with cross-functional teams, including marketing, sales, and supply chain, to optimise financial performance and support business decisions
Process Improvement - Identify and implement improvements in financial processes specific to the eCommerce channel to enhance efficiency and accuracy, including launch and optimisation of a new website
Compliance and Risk Management - Ensure compliance with financial regulations and control financial risk associated with eCommerce activities
Payment development – support business activities with suitable payment platforms and systems to eliminate any issues and prompt cash reconciliation
Fraud monitoring – ensuring that the risk profiles support business growth whilst minimising risk and that all fraudulent activity (e.g. chargebacks) is acted upon
Ensure taxes and duties are correctly calculated and paid in accordance with relevant legislation and maintain system processes to support this requirement.
Identify potential systems and process challenges and work with IT, logistics and customer service teams (among others) to address or mitigate the impacts
Team management and development – manage and train the eCommerce finance team to deliver its financial support to the channel.
Your Background
ACA/ CIMA/ACCA qualified – 3 - 5 years’ experience
eCommerce experience is essential including defining and delivering reporting needs for the function
Previous D365 and Power BI experience is an advantage but not essential.
Good knowledge of Excel is preferred including Pivot tables, lookups
Great attention to detail balanced with big picture view
Strong analytical ability and able to identify and implement opportunities for improvement
Communicate effectively with own team and customer service teams plus external agencies (e.g. payment acquirers), including with other Jellycat offices
Confident in dealing with senior management while able to deal clearly with colleagues at all levels.
Self-starter and trusted to work independently, bringing issues and solutions to the attention of management promptly and owning issues to completion
Deal with multiple priorities and meet tight deadlines
Motivate and develop team to deliver financial control and support the eCommerce business while being confident in dealing with any performance issues.