Operations Executive
London
Full Time
On Site
Mid Level
Salary - £28,000 - £35,000 dependent on experience
Bonus
Pension
25 days holiday & all the Bank Holidays
3 duvet days a year just because…
Training throughout the year – just because we are a start-up doesn’t mean we don’t want to invest in our people.
A truly grown-up environment – we are office based as we are building something special, but we know people have lives to lead. We treat you with respect and as an adult. Who doesn’t love a yoga class or an early morning spinning session?
Plenty of fantastic healthy product to treat your friends and family with.
About the Company
The world is facing a metabolic health epidemic. Obesity is set to double in the next decade. Alzheimer’s, Type 2 diabetes, fatty liver and heart diseases are on the rise. Mental health issues are increasingly common. The food we eat (often packed full of carbs and sugar) is largely to blame.
Fortunately, the solution is clear. Keeping your carb intake down, whilst cutting out sugar and seed oils has been scientifically proven to improve your all-round metabolic health. That’s where we come in.
Our founders - Tom, Ben & Ioanna – realised that with years of experience & knowledge in their respective fields, they had the ingredients to build a brand that could make a real difference. We’ve brought science and food together to create a range of delicious, healthy products, enabling you to enjoy the complete “foodie experience”.
This is food, with no compromise just joy!
We want to kickstart a new generation of health, shining a light on the dark side of household staples and offering clean alternatives that hero flavour, flavour, flavour! We’re an ambitious bunch who want to change the world and make a real difference to people’s lives.
About the Role
Operational Management:
Oversee the daily operations of the company, including inventory management, logistics, and distribution.
Develop and implement operational policies and procedures to improve efficiency and productivity.
Monitor and analyse key performance indicators (KPIs) to ensure operational targets are met.
Supply Chain:
Raise purchase orders and check on lead times with suppliers/ freight partners to ensure timely delivery of high-quality raw materials.
Optimise supply chain processes to reduce costs and improve reliability.
Update inventory report and circulate company wide.
Book deliveries into our warehouses,
Physical requirements to collect and move stock between locations/offices to events with the team
Quality Assurance:
Ensure all products meet the company’s quality standards and comply with industry regulations.
Implement and oversee quality control processes throughout the production cycle.
Conduct regular audits and inspections to identify areas for improvement.
Process Improvement:
Identify opportunities for process improvements and cost-saving initiatives.
Implement methodologies to streamline operations.
Develop and manage projects aimed at operational enhancements.
Customer Service:
Manage DTC and trade customer enquiries across 2 inboxes to ensure customer satisfaction and address any operational issues that may arise.
Analyse customer feedback to inform operational decisions and improvements.
Help with packing and dispatching orders to customers and retailers
Compliance and Safety:
Ensure compliance with health, safety, and environmental regulations.
Maintain up-to-date knowledge of industry standards and legal requirements.
Implement safety protocols to ensure a safe working environment for all employees.
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
1-3 years of experience in operations management, preferably within the food or FMCG industry.
Strong understanding of supply chain management and logistics.
Excellent organisation and time management skills.
Proficiency in using operations management software and tools including Shopify.
Exceptional problem-solving abilities and attention to detail.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Knowledge of Xero, Shopify, Gorgias, warehouse management software
Your Background
Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
1-3 years of experience in operations management, preferably within the food or FMCG industry.
Strong understanding of supply chain management and logistics.
Excellent organisation and time management skills.
Proficiency in using operations management software and tools including Shopify.
Exceptional problem-solving abilities and attention to detail.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Knowledge of Xero, Shopify, Gorgias, warehouse management software