Sales Team Lead - South
London, UK
Full Time
Hybrid
Mid-Senior Level
Jellycat
Industry leading salary
Travel/Car Allowance
Bonus
Pension
Private Healthcare
Dental Care
Product discount schemes – great for Christmas and Birthdays!
Remote based working & a truly grown-up environment
Continuous training throughout the year
Lots of company parties & get togethers, we love having fun!
About the Company
The true origin of the Jellycat family is a closely guarded secret, held within the walls of the central London studio, House of Jellycat. Outside of the studio, several origin legends have been whispered from one bunny to another. One of them may be true.
What we can share is that the Jellycat Loveables first appeared in London during 1999 and Jellycat Amuseables (zany, non-animals) popped up in 2010. Since then, hundreds of characters have joined the family. Some have retired. Some are highly-respected freelance consultants. Others went into show business. Many can be found sharing joy in discerning toy and gift shops, on and offline, across the globe.
About the Role
Build, lead and coach the new regional sales team, fostering a high-performance, results-oriented environment
Develop and implement a comprehensive sales strategy aligned with regional and company-wide goals
Set clear and achievable sales targets for the team and individual team members, with the support of the Head of Sales Independents.
Manage and develop the skills and knowledge of the regional sales team through coaching, mentoring, and training programs
Conduct market research and competitor analysis to identify sales opportunities and inform strategic decision-making for your region
Analyze sales data and reports to identify trends and areas for improvement
Forge strong partnerships with the Head of Customer Service and the Customer Services team as they are the daily point of contact for the indies
Build and implement best in-store VM practice among the sales managers, ensuring they can coach store teams
Ensure consistent best practice and process across all regions to align with brand guidelines and company goals
Deliver the Sales Growth and Budget that we agree at the start of each calendar year
Develop strong, personable, professional relationships with stockists and other Jellycat HQ/Sales teams
Identify new Luxury target stockists and secure those new accounts with the support of the Sales Team Lead
Ensure Regional Sales Managers visit and support National Key Accounts with Feedback and ensuring best VM practice
Working with the Head of Sales to build robust full year financial budget plans and develop and present the plan on how you and your teams will achieve the Budget/Forecast for your region
Work with the HQ teams to ensure that we have Jellycat POS branding at retail and we always look great and in line with Brand Guidelines
Work closely with your peers – Head of Sales (UK Key Accounts) and the creative events manager, our UK Business Development Manager to ensure we are planning and aligning future retail activations and launches
Identify and work with your line manager to close accounts that aren’t the correct fit for Jellycat
Will be required to manage a select few important, strategic stockists that require a senior, more experienced relationship
Pro-actively identify growth and brand awareness opportunities within partnerships to unlock our full retail opportunity – whether Baby Jellycat, Loveables, Amuseables, Books or Accessories
Your Background
Minimum 5 years of experience in a senior sales management role, preferably within the toy or giftware industry.
Excellent communication, presentation, and interpersonal skills with the ability to build strong relationships.
Strong leadership and coaching skills
A strategic mindset with a focus on achieving long-term business objectives.
Ability to work independently and manage multiple priorities effectively.
A passion for the Jellycat brand and its commitment to creating joyful experiences
Essential you live/are based within the region you are managing
Excellent IT skills Excel, Power Point, Microsoft
Ideally has experience within a Luxury brand to understand the premium positioning
Highly organised and able to multi-task and manage multiple deadlines
Essential to be a creative thinker and decision maker whilst seeking guidance from senior team
You will be a brand ambassador for Jellycat and not just a sales person
Passion for product & someone who loves retail
Loves a fast paced working environment that Is agile
A true team player who is flexible, personable, positive and is motivated by being part of a high performing team